Double-confirmation for upsell acceptance
Surecart Upsells
Feature request: Double-confirmation for upsell acceptance
I’d love to see an option in SureCart to enable a second-click confirmation when a customer accepts an upsell.
Context / flow:
1. Customer completes the initial purchase
2. An upsell is displayed with Accept / Decline buttons
3. When the customer clicks Accept, a confirmation modal appears, e.g.:
“Are you sure you want to add this to your order?”
This extra confirmation step exists in ThriveCart and other checkout platforms and has proven very effective in:
• Reducing accidental clicks
• Preventing disputes or claims related to misclicks or misunderstandings
• Improving legal defensibility in case of chargebacks or user complaints
• Enhancing overall transparency and user trust during the checkout flow
From both a UX and legal-compliance perspective, this would be a very valuable addition!
especially for higher-ticket or one-click upsells.
Happy to expand on use cases or edge scenarios if helpful.